The Cisco UCCX is a is secure, Riesling and robust Linux based appliance that is less complex and provides for faster installation, easier upgrades and less frequent patching. Cisco UCCX can be integrated with Cisco Unified Communication Manager or Cisco Unified Communication Manager (Cisco Call Manager) Business Edition. Unified CCX provides option to address multiple contact center functional areas using a variety of server deployment models. The Cisco UCCX is available in three different packages: standard, enhanced and premium.
The following capabilities can e achieved using UCCX product:
The UCCX engine benefits the following features:
Cisco UCCX provides an ability for developers to program the business logic of how to handle a Voice Call or an Http Contact (Web Action performed by a user) by the engine. The scripting involves building the business workflow using a proprietary domain specific programming tool, the Unified CCX Editor, and save the defined workflow as a file to be uploaded to UCCX via the administration web and REST interface.
Initially, the UCCX Installation DVD is bundled with a 25-seat premium demo license which is valid for 60days and includes all the features.
Currently, below license packages are available for Cisco UCCX:
The Premium Cisco UCCX License include all features which can be enabled on UCCX server such as application, trigger, services, component and subsystem availability features.
You can gain the details from our experts in Cisco License and they can find the best license that covers all your needs. We try to give you the most appropriate price and the easiest way of order.
Name | Description | Official Price | Our Price |
---|---|---|---|
CCX-12-NPS-K9 | CCX 12 Non Production System | $2,995.00 | -- |
CCX-12-NFR | NFR Kit: PRE HA 6 seats Pre, WFO | $100.00 | -- |
CCX-12-5E | CCX 12 Enhanced 5 seat Promo Bundle | $995.00 | -- |
CCX-12-5P | Premium 5 seat Promo Bundle | $2,995.00 | -- |
CCX-12-UPG-K9 | CCX 12.0 Upgrade Licenses | Contact Us | -- |
CCX-12-PAK | CCX 12 autoexpanded PAK | Contact Us | -- |
CCX-12-P-SVR-LIC | CCX 12.0 NEW PRE Server License | Contact Us | -- |
CCX-12-MED-K9 | CCX 12.0 Media | Contact Us | -- |
CCX-12-LIC-K9 | CCX 12.0 New Licenses | Contact Us | -- |
CCX-12-E-SVR-LIC | CCX 12.0 NEW ENH Server License | Contact Us | -- |
CCX-12-E-P-UPAK | PAK - 12.0, ENH-PRE | Contact Us | -- |
CCX-12-ADD-K9 | CCX 12.0 Add-on Licenses | Contact Us | -- |
CCX-12-12-EPHA-PAK | CCX 12.0 PAK - 12.0 EHA - 12.0 PHA | Contact Us | -- |
CCX-12-WPL-NFR | CCX 12 UC 10 NFR | Contact Us | -- |
CCX-12-PHA-LIC | CCX 12.0 PRE HA LICENSE ONLY | $15,047.48 | -- |
CCX-12-OBIVRLIC | CCX 12.0 PRE Outbound IVR Port Qty 1 LICENSE ONLY | $695.00 | -- |
CCX-12-N-P-LIC | CCX 12.0 PRE Seat Qty 1 LICENSE ONLY | $1,995.00 | -- |
CCX-12-N-E-LIC | CCX 12.0 ENH Seat Qty 1 LICENSE ONLY | $1,250.00 | -- |
CCX-12-EHA-LIC | CCX 12.0 ENH HA LICENSE ONLY | $8,995.00 | -- |
CCX-12-A-P-LIC | CCX 12.0 PRE Seat Qty 1 LICENSE ONLY | $1,995.00 | -- |
CCX-12-A-E-LIC | CCX 12.0 ENH Seat Qty 1 LICENSE ONLY | $1,250.00 | -- |
CCX-12-25P-ADD | Premium 25 seats add-on Promo Bundle | $52,959.12 | -- |
CCX-12-25P | Premium 25 seat Promo Bundle | $51,995.00 | -- |
CCX-12-25E-ADD | Enhanced 25 seats add-on Promo Bundle | $29,419.12 | -- |
CCX-12-25E | Enhanced 25 seat Promo Bundle | $29,995.00 | -- |
CCX-12-12-EPHA | CCX 12.0 UPGRADE - 12.0 to 12.0 ENH-PRE HA-HA | $6,000.00 | -- |